Widerrufsrecht

We have a 14-day return policy. This means you have 14 days after receiving your order to request a return.

We encourage you to review your selection carefully before placing your order.

To be eligible for a return, your item must be:

– Unused
– In original condition
– In original packaging

Proof of purchase is required.

Items that do not meet these conditions will not be accepted.

To initiate a return, please contact us at:
info@etiqliving.com

All returns require prior approval.

Returns sent without approval will not be accepted.

Return shipping costs are the responsibility of the customer.

Original shipping costs are non-refundable.

Please inspect your order upon arrival.

If your item is damaged or incorrect, contact us within 48 hours and include:

– Your order number
– A description of the issue
– Clear photos

We will review and resolve accordingly.

We do not accept returns on:

– Sale items
– Gift cards

Once your return is received and inspected:

– You will be notified
– If approved, your refund will be issued to the original payment method

Processing times may vary depending on your payment provider.

For all return-related questions:
info@etiqliving.com